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Privacy Policy

 

Effective Date: February 5th, 2026

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Stump Grinding Northwest (“we,” “our,” or “us”) operates the website stumpgrindingnw.com. We respect your privacy and are committed to protecting any personal information you share with us.

 

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

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Information We Collect

 

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Property address

  • Details about your service request

 

This information is typically collected when you:

  • Submit a contact or estimate request form

  • Communicate with us via phone, text, or email

  • Schedule or pay for services

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How We Use Your Information

 

We use your information to:

  • Respond to inquiries and provide estimates

  • Schedule and complete services

  • Send invoices, receipts, and service-related updates

  • Communicate regarding your job or account

  • Improve our services and customer experience

 

We do not sell, rent, or trade your personal information.

 

Text Message & Email Communications

 

If you provide your phone number or email address, you may receive transactional communications related to your service, such as:

  • Appointment confirmations

  • Arrival notifications

  • Invoices and payment confirmations

  • Follow-ups regarding completed work

 

Marketing messages (if any) are optional and you may opt out at any time by replying STOP to text messages or by using the unsubscribe link in emails.

 

Third-Party Services

 

We may use trusted third-party tools to operate our business, including but not limited to:

  • Jobber (job scheduling, invoicing, and customer management)

  • Payment processors for billing and payments

  • Website analytics tools (such as Google Analytics) to understand website traffic and usage

 

These providers only receive information necessary to perform their services and are required to protect your data.

 

Cookies & Analytics

 

Our website may use cookies or similar technologies to:

  • Analyze website traffic

  • Improve site functionality

  • Understand how visitors interact with our site

 

You can disable cookies through your browser settings if you prefer.

 

Data Security

 

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

 

Your Rights

 

You may request to:

  • Access the personal information we have about you

  • Correct or update your information

  • Request deletion of your information, subject to legal or business record requirements

 

To make a request, please contact us.

 

Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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